To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Post a screen shot of the device manager - network adapters Network adaptors, click on the + > post back the devices listed there Start > control panel> System and Security> Device Manager If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC Now go back to the forum - reply and then right click in the reply box and paste Now all you need to do is copy and paste those results to a reply hereįrom the notepad menu - choose Edit - Select allįrom the notepad menu - choose Edit - Copy It will export the results to notepad and then automatically open notepad. Ipconfig /all > network.txt & network.txt Note that there is a space before the /ALL, but there is NOT a space after the / in the following command. In the command prompt window that opens, type the following command:
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ): We would like to see the results from ipconfig /all post back the results in a reply here If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here Its also possible its disabled in the bios - but then it should not appear in the device manager Is the wireless switched OFF most laptops use a physical switch or a combination of FN + one of the F keys to toggle the wireless on/off Can we see a device manager screen shot and ipconfig /all also an xirrus screen shot - details below
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